Privacy Statement
This Privacy Policy explains how Strand Legal & Conveyancing collects, uses, stores and protects personal information when you visit our website, contact us, submit an online enquiry or otherwise interact with our firm.
This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth) and explains how we manage personal information obtained through our website and other general interactions with our firm.
The information we collect
We may collect personal information from you when you interact with our website or contact us, including:
How we collect the information
Most of the information we collect is provided directly by you through telephone conversations, emails, messages submitted via our website, face-to-face meetings and written correspondence.
We may use cookies, analytics services and other website technologies to understand how visitors use our website, improve website performance and enhance the user experience. These technologies may collect information such as pages visited, time spent on our website, device information and IP addresses, although we do not retain personally identifiable IP address information.
Our website may use cookies, which are small text files placed on your computer through your web browser, to:
How we use your information
The information we collect is used to:
If you engage Strand Legal & Conveyancing to provide legal or conveyancing services, the collection, use, disclosure and protection of your client information is governed by our Privacy, Confidentiality and Information Handling Policy.
The security of your information
We take reasonable steps to protect the personal information we hold against misuse, interference, loss and unauthorised access, modification or disclosure through appropriate physical, electronic and administrative safeguards.
Access to your personal information
You may request access to the personal information we hold about you, subject to applicable legal exceptions.
If you wish to access, update or correct your personal information, please submit your request in writing to our Privacy Officer. We will respond within ten (10) business days of receiving your request. There is no charge to correct or update your personal information.
Complaints procedure
If you have a complaint about how we have collected or handled your personal information, please contact our Privacy Officer. We may ask you to submit your complaint in writing. We will endeavour to resolve your complaint as quickly as possible. If the matter is complex and requires additional time, we will let you know when you can expect our response.
If we are unable to resolve your complaint to your satisfaction, you may contact the Office of the Australian Information Commissioner.
Email: enquiries@oaic.gov.au
Phone: 1300 363 992
Website: www.oaic.gov.au
Contact Us
Email: wa@strandlc.com.au
Phone: 9381 0500
Mail:
Attn: Privacy Officer, Kerry Cable
P.O. Box 514West Perth
WA 6872
Updates to this Privacy Policy
To ensure our Privacy Policy remains current, it is subject to regular review and may change. The most current version of this Policy is available at www.strandlc.com.au
ABN 38 614 916 755
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